Sales Process For A New Water Feature (What To Expect)
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Step 1: Fill Out Contact Form & Phone Consultation
The first step is to fill out the contact form and wait to be contacted. During the phone consultations we will first request a photo of your yard, if we have not received one yet. We will then have an open conversation on what we can do for you. During this phase we will listen to your needs and wants, establish a budget, and discuss the size of the project. Once everyone feels comfortable and has agreed to the size and cost of the project we can move on to the next step. |
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Step 2: In Person Consultation
During the in person consultation a Top Frog will come out to your yard and meet with you. With the size and cost of the project already established we will spray paint the rough design on the yard going over everything that we have discussed over the phone. Once everyone feels comfortable with the design and cost we will collect a 50% deposit for the project and schedule a start date. If for some reason you do not feel comfortable moving forward with the project, we will hold off on scheduling. Instead of collecting a 50% deposit check we will collect a consultation fee and hold off on the project til future notice. |
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Step 3: Construction
The day we start the project we will once again go over everything with you to make sure we are on the same page. Then we will start construction. During the construction process you will have the ability to purchase upgrades such as LED underwater lighting. As always you will have complete control over what you decide to purchase and no upgrades are essential to having a fully functioning product at the end of construction. |
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Step 4: Closing
Once we have completed the project to your satisfaction we will walk through all of components of your new water feature with you. This is the best time to ask questions about maintenance and taking care of your water feature. We will offer you the option of moving forward with VIP maintenance by Pondscapes of Charlotte as well as teaching you how to take care of the water feature yourself. Once the walk through is complete and you are 100% satisfied we will collect the remaining 50% payment for the project. |
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Lets Figure Out Which Water Feature Is Right For You...
Eco-system Fish & Koi Ponds
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Starting at just over $9,000 our custom eco-system ponds are installed and enjoyed throughout the Charlotte, North Carolina region and beyond! Ponds are great for people of all ages to enjoy young and old. It is important to keep in mind that ponds take some regular maintenance in order to keep it functioning properly and looking its best. We can either inform you on how to take care of your new pond or you can become a VIP member with Pondscapes and we will take care of your pond for you! Click the button below to learn more! |
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Pondless Waterfalls
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Starting at just over $7,000 Pondless waterfalls are great for people who are looking for a low maintenance option. Water recirculates from the bottom of an underground basin to the top of your waterfall. They are custom built and can be built in small tiny spaces or large open spaces. Click on the button below to learn more! |
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Bubbling Rocks & Fountains
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Starting at just over $3,000 we offer a wide variety of bubbling rocks and fountain features. These water features are extremely low maintenance and are perfect for people who want to bring the sound of falling water to their backyard! These features can be turned off whenever you leave for vacation or they can run all year long. Click on the button below for more information! |
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